FAQ
How do I pay a parking ticket from on-street?
On-Street Parking Tickets issued by Police Officers or Parking Enforcement Staff:
If you have internet access, you can go to Kelley & Ryan Web site ->: https://www.kelleyryan.com/epay/ and pay online.
City of Springfield web site-Home page and under “pay city tax, fees & tickets online”.
https://www.springfield-ma.gov/cos/
In Person:
Springfield City Hall
City Collectors office,
36 Court St. room 112.
You can mail in the payment to:
Springfield City Hall
36 Court St. - Room 112;
Springfield, MA 01103
How do I pay a parking ticket from the Parking Garage? In person? please go to:
Executive Parking,
150-B Bridge St,
Springfield, MA 01103.
OR
If you have internet access, you can go to Kelley &Ryan Web site ->: https://www.kelleyryan.com/epay/ and pay online.
How do I appeal a parking ticket?
You can go to City web site https://www.springfield-ma.gov/cos/ and go under “download forms & applications”, then go under parking information and you will see SPA Request for Citation Dismissal Form , You can fill the form.
You can go to https://springfieldparkingauthority.com/ and find the City Appeal form. And click on the online form and fill it out an submit the form electronically
Or come into the office at Executive Parking 150-B Bridge St, Springfield, MA -phone 413-731-0006.
- What’s the City Collectors phone number?
- 413-736-3111
- What’s the City Clerks phone number?
- 413-787-6069
- I got a ticket that begins with the letter “V” can I pay it here?
- Sorry No that is a City Ordinance and can be paid at City Clerks, room 123 at City Hall.
- I have a boot what do I owe in Excise taxes?
- Please call City Collectors 413-736-3111
- Do you have secure overnight Parking lot?
- Yes, please call Executive Parking at 413-731-0006.
- I’m going on a trip and parking my car at Union Station how much is for a Week?
- $20.00 for one day, $40.00 for 2 days, and $50.00 for a week (3 to 7 DAYS).
- Event Parking – what does it mean Prepay?
- When you enter the garage you will pay the event price, there will be a booth attendant there for help.
- I’m having a problem with my key card it stop working what do I do?
- Please call Executive Parking 413-731-0006 for help, or if you have time stop by there office at 150-B Bridge St, Springfield, MA.
- I have a Handicap Plaque can I park at any meter for Free?
- Yes you can, as long as you place your plaque on the review mirror with the date of Expiration facing out so the On-street officers can see the Date.
What is LAC notification?
LEAVE AFTER CLOSING- Your vehicle was parked in this facility at closing. This is not a violation but is still legally subject to a $20.00 parking fee. The envelope is left on your car for payment when there is not an attendant present. Please follow directions on the back of the envelope (listed below). Please mail payment (make check payable to: SPA) via this self-addressed envelope. Including the folowing information: Date, Vehicle Registration number, Location and Keycard Number. Payment is due within five (5) business days. Failure to comply with this request will subject you to a $50.00 parking ticket as your vehicle and registration information have been recorded. Monthly card holders write keycard number on envelope and drop in yellow box located at booth. Parkers with validated parking must insert proof of validation along with spitter ticket and any extra payment (if required) in this self-addressed envelope. DO NOT DROP CASH IN YELLOW BOX
Rules Governing Use of Parking Facilities
The following rules, regulations and fines with respect to the use of all parking facilities owned or operated by the Springfield Parking Authority (hereinafter the “Authority”), are hereby adopted to be effective on the date above. In addition to the fines stated in the following rules, any vehicle which is found to be in violation of any rules may be towed and stored at the owner’s expense. Neither the garage operator, nor the Springfield Parking Authority, nor any entity participating in any removal shall have any liability to any person for any loss or damage on account of such removal. All costs accrued in such removal accrue to the owner.
At the election of the Authority, the fines stated below shall be imposed on the registered owner of the vehicle found to be in violation of the rule or on the person committing the violation. The word “parking” in these rules shall refer to vehicles whether they are occupied or unoccupied and whether or not their motors are running.
Violations
No vehicles shall be parked so as to block or obstruct any driveway.
Except upon entering a parking space, no vehicle shall be parked at a meter where the overtime signal is displayed.
No monthly parkers shall park their vehicles in areas where monthly parking is posted as being prohibited.
No transient parkers shall park their vehicles in areas posted for monthly parkers alone.
No vehicle shall be parked in a facility that is closed to the public.
Vehicles shall not be parked for more than the posted time in a loading zone.
The operator of any vehicle which causes injury or death to any person or damage to the property of the Authority or other persons shall report such incident immediately to the representative of the Authority in the facility or, if there is no representative in the facility, shall immediately notify by telephone the Springfield Parking Authority office and shall file with the Authority such accident report forms as it may require, with 48 hours of the incident.
No person shall operate a vehicle in a facility at a rate of speed which is unreasonable for the conditions existing at the time, and in no event, at a rate of speed which exceeds the posted speed limit of five (5) miles per hour.
No person shall drop, throw, place or caused to be dropped, any litter, trash, garbage, refuse or other debris in or from any parking facility.
No vehicle shall be parked in areas marked “No Parking” or in areas which are painted in cross hatches.
No vehicle shall be parked in a space marked “Reserved” unless the operator of the vehicle has leased that specific parking space.
No vehicles shall be parked so as to block other vehicles or otherwise prevent other vehicles from being removed from a parking facility or so as to impede access to any elevators, stairs or pedestrian walkways.
The facility shall be used only for the parking of motor vehicles and no commercial, business, professional or social activities shall be conducted in any facility except with the prior written approval of the Authority.
No person shall remove a vehicle from a facility without paying the proper charges for parking therein.
No vehicles shall be parked in posted Handicapped Parking spaces except vehicles bearing official Handicapped license plates issued by the Massachusetts Registry of Motor Vehicles, or other appropriate identification.
No person shall injure, deface, paint, write on, put graffiti on, destroy, remove or carry of any sign, tree, shrub, equipment or other property in a parking facility or the structure of the parking facility.
No vehicle shall be parked in a pay and display facility when the time on the parking ticket has expired.
No person shall park their vehicles in any facility without proper notification to the Authority. Only vehicles with registration information provided on a current Springfield Parking Authority Monthly Parking Agreement will be considered authorized as a monthly parker. Any unauthorized vehicle found parked in any facility will be towed at owner’s expense.
No person shall operate a vehicle in a facility against the posted travel direction or any other posted directions for that facility.
No vehicles shall be parked in any facility without having current registration and displaying current license plates issued by the Massachusetts Registry of Motor Vehicles or other appropriate identification. Any unregistered vehicle found parked in any facility will be towed at owner’s expense.
No vehicle that is in unsafe condition or is otherwise incapable of being operated in the manner for which it was designed shall be parked in any facility. This includes, but is not limited to, flat tires, broken windows, leaking fluids or without current registration issued by the Massachusetts Registry of Motor Vehicles or other appropriate identification. The parking garage may not be used for vehicle storage or repair. Any vehicle or equipment remaining in the garage for more than 5 continuous days may be deemed abandoned and be towed at owner’s expense. The garage operator will endeavor to, but is not required to, contact the owner by mail, telephone or other means prior to removal.
No vehicle shall be parked in a space marked for reserved parking which is not expressly authorized by the Authority to park in that space.
No person shall allow a vehicle to be parked overtime, beyond the period of legal parking time established for any parking meter or to deposit in any parking meter any coin for the purpose of parking beyond the maximum legal parking time for the particular parking meter.